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Business Hours

Our operating hours are Monday to Friday, 8:00 AM – 5:00 PM.
Order Processing & Dispatch

  • Orders placed before 2:30 PM (Monday – Friday) are dispatched the same working day.
  • Orders placed after 2:30 PM or on weekends/public holidays will be dispatched on the next working day.

Shipping Methods

Royal Mail Services

We offer the following Royal Mail Tracked delivery options across the United Kingdom:

  • Royal Mail Tracked 24 (Faster delivery)
  • Royal Mail Tracked 48 (Economical option)

Courier Services (For Larger or Heavier Orders)

For bulkier or heavier shipments, we use Amazon Shipping.

Delivery to Non-Mainland UK & Remote Areas
If your address is in the following areas, an alternative courier may be used:

  • Isle of Wight, Isle of Man, Scilly Isles, Jersey, Alderney, Guernsey, Northern Ireland, and the Scottish Highlands.

Order Confirmation & Tracking

Once dispatched, you will receive an email notification containing:

  • Your tracking number
  • The courier company used
  • A PDF copy of your sales invoice

If there are any unexpected delays with your order, we will contact you with an updated dispatch date.

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